Change, Suspend, or Reactivate Your Account

To make any of these changes to your account, please sign in to the Vertex Member Portal. Once signed in, follow these instructions (screenshots below):

1. Click the Profile icon
2. Click Profile
3. In the left column, click Support
4. Click the New Request button
5. Choose the type of change you’re looking to make
6. Click the Create Request button
7. In the chat field, tell us the change you would like to make and why, and submit the request

1. Click the Profile icon

2. Click Profile

3. In the left column, click Support

4. Click the New Request button

5. Choose the type of change you’re looking to make

6. Click the Create Request button

7. In the chat field, tell us the change you would like to make and why, and submit the request